The Yarrawonga Health Urgent Care provides a “walk-in” service for patients with urgent but not life threatening medical conditions.
For an emergency dial 000
The Urgent Care Centre is supported by general practitioners from local medical clinics who are on-call 24 hours a day. All patients who present to the service are triaged according to the Australasian Triage Scale and seen in order of medical priority.
- From the hours of 11.00pm - 7.00am, Yarrawonga Health utilizes a telehealth service (video-link to Northeast Health Wangaratta). This allows for Yarrawonga Health nurses to receive advice from Northeast Health Wangaratta Emergency Department medical staff.
- If you require further treatment, a transfer and possible admission will be arranged to Northeast Health via the telehealth link.
- Non-urgent cases are referred to one of the local medical clinics.
- The Urgent Care Centre is an unfunded Urgent Care Centre; this means that there will be a charge by the Medical Officer and if you require transfer to another hospital via ambulance you will be charged by Ambulance Victoria.
- Clients utilizing the Urgent Care Centre are assessed by nursing staff and are triaged according to the severity of their presenting problem with the most urgent cases always attended to first.
- Unless it is a life-threatening emergency or an urgent case, you may not see a doctor. Your care may be provided by a Registered Nurse or the doctor may instruct hospital staff to ask you to make an appointment at the medical clinic the next working day if your condition is considered non-urgent.